CUSTOMER BULLETIN (sixteen) May - June 2009

Dear Valued Customer

 In spite of the recession, Health House sales are still increasing as you are sending us many new customers each week. This is because of your recommendation of our high quality products that work, and passing on your catalogues. Thank you for this and please continue to do so. It greatly helps keep our prices down.

                         Our own customer service team

Most of our 0800 phone orders are now being taken by our own staff here in Tauranga, just as we did in the past. In recent years they have all been taken by a call centre in Blenheim.

The Blenheim team still do a professional job with calls when all our Tauranga team are busy, and with your after hours calls. However there is no substitute for the genuine personal touch of our own dedicated customer service staff.

Your feed back and testimonials now come first hand. It is wonderful. We feel more in touch with you. As a result, the expected freeing up of my time since Mike my son took over as Managing Director has temporarily vanished. I have a pile of customer technical queries on my desk that I am working through, so please be patient with me if you haven’t heard back regarding a query.

0900 Naturopath

Our 0900 Naturopath Richard Tax is now increasingly busy with other activities and we are presently looking for a suitable replacement. However he is carrying on in the meantime. Thank you Richard for all your help to our customers in the past.

DHEA questions

DHEA 7-Keto sales are going very well, but we are receiving numerous questions from our customers. I plan to shortly put the most common questions and answers on our website under FAQ (Frequently Asked Questions). DHEA 7-Keto is proving a very effective product for replacing fat with muscle and increasing energy.

New Probiotic Multi 8

Our new multi-strain probiotic will be in stock by the time you read this. I am excited as to the potential results of Probiotic Multi 8. It has taken a whole year of research, difficulty and expense to bring this important product, to you.

Health begins in the small intestine with the correct balance of multiple strains of good bacteria. The only way to replace most missing bacteria strains in our bowel is through new, live probiotic bacteria from a supplement like this.

Probiotic Multi 8 protects these live bacteria from the destroying effect of stomach acid by a special acid-resistant coating on the capsule called enteric coating.

World’s best bowel health book

While on the subject of bowel health, we have come across what appears to be the world’s best book on bowel health. It is by a well known Australian Naturopath who has had serious problems with constipation all his life and has only just discovered all the answers and has been able to now heal himself completely. The book is compelling reading. I am arranging to have it printed here in New Zealand over the next two months.

Allan Carr’s Stop smoking book

Never underestimate the great power of this book “Allen Carr’s Easy Way to Stop Smoking” to convert smokers into non-smokers. Since reading it, my daughter has given up smoking, also my son in law and also my granddaughter.

The hardest part is to get a smoker to read it. 60% of smokers stop smoking after reading this book, but they must choose to read it themselves.

Kindest regards,

David Coory.

 I have learned a lot over the past year's research into the vital role of Probiotic bowel bacteria, while bringing our new Probiotic Multi 8 to market.

 And also from the Australian Naturopath, Dr Sir Peter Edwards, author of the book on bowel health that we plan to print shortly. His book called “Happiness is a Regular Complete Bowel Motion” is a fascinating and remarkably honest read, full of useful information.

 He reports that about 80% of people in the Western world suffer from bowel problems of one sort or another. Especially constipation and irritable bowel syndrome.

 He believes that 90% of these problems can be avoided by a regular daily bowel movement.

He recommends the simplest way to bowel health is to increase water intake, especially two glasses first thing in the morning. Also to eat whole foods with roughage, and take a course of probiotics from time to time. And daily walking, and squatting when relieving yourself to ensure easy and full elimination.

 He believes that squatting is highly important. (Most of the world still squat.) He says that sitting upright on a toilet is unnatural and causes a kink in the bowel which restricts complete evacuation. (I remember squatting in the bush when walking the Heaphy Track a few years ago. I was amazed at the sheer ease and speed of elimination. Just a few seconds and it was done.)

 Sir Peter’s book suggests squatting by using two concrete blocks either side of the toilet, or a special seat you can buy. However I believe the natural effect of squatting can be just as easily achieved when seated on the toilet by leaning forward onto your thighs.  

To read past Bulletins and Health Hints, or find answers to Frequently Asked Questions about our products, see FAQ on our web page.